RETURNS & REFUNDS

30-day return window from confirmed delivery.

We accept returns on unworn, unused footwear in original packaging. To initiate a return, you must contact us at thaopt.pp.2001@gmail.com before sending items back.

STEP BY STEP

How to complete your return.

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Email Authorization

Condition Inspection

Refund Issuance

Contact thaopt.pp.2001@gmail.com with your order details before shipping any items back to our return address.

Items must arrive in original packaging, unworn and in pristine condition to qualify for inspection and approval.

Approved returns are refunded to your original payment method, subject to standard payment-provider processing times.